Nonetheless acquiring issues? Just fall by any of our eight assistance facilities — the account holder should be current for an in-person verification.
I would like to substitute or swap my SIM with eSIM, how am i able to do that? Just drop by any of our eight support centres – the account holder have to be current for an in-individual verification. At the moment, we don't cost any service fees.
What transpires if I never renew my plan? In the event you overlook the day to renew your approach, you are able to renew it the following day. Merely do it on 8 account or take a look at our stores/eight Assistance Centres.
In case you’ve signed up straight by means of our merchants: The SIM is by now activated! You can start employing our service any time.
On the web sign on: Decide on your desired strategy and use the ‘use current selection’ choice. Ensure that the current number is registered to your identify and you also make use of your Singpass or first ID when signing up.
Head more than to our services centre together with your NRIC that was used for the registration of your amount for termination, or it is possible to compose in to [email protected] with the beneath information as Portion of user verification. Do Observe this motion is going to be irreversible.
No Vehicle-Renewal: If auto leading-up is just not enabled, you have got to login for your account to pick a fresh mobile strategy. We stimulate you to show on automobile best-up so that the services will continue on without interruption.
My activation code has expired! What do I do? Activation codes are legitimate for 14 days from your invest in date to keep the buy secure. Make sure to activate your SIM before it expires so you can begin experiencing our network!
Will 5G Expense more than 4G, and What exactly are the out there 5G programs? Upgrading to 5G doesn't have to come with a steep rate hike. We’re introducing two 5G ideas:
I selected SIM delivery all through sign up, how much time does the delivery get? We do the job with Singpost for SIM deliveries as well as the mail should really attain you within just 5-7 Performing days. Hold a lookout for your SIM card in your mailbox!
Can I use my wallet credits to acquire the 1-12 months Approach? The 1-Calendar year System is really a Exclusive offer so it may’t be compensated utilizing existing wallet stability. You may use the present wallet equilibrium to acquire monthly program/ increase-ons. Thank you for your being familiar with!
Can I sign up if I am a business operator? Not at this time – but we’re focusing on it! Meanwhile, remember to write to us at [email protected].
I have 2 eight traces currently, how am i able to see them underneath 1 account? Awesome! You are now ready to deal with numerous eight traces underneath one account. Just go on your account > Regulate Services and Stick to the on-display screen Guidance to manage Yet another line in your account.
When it’s managed underneath your most important account, you flyer printing should be able to see the entitlements and use for that line beneath the same account.